ViewPass: A backwards monetization idea

June 8th, 2009

Alan Mutter, the newspaper man turned Silicon Valley CEO who has a terrific blog about journalism called Newsosaur, came clean over the weekend about having been one of three parties who made a presentation to the hush-hush summit meeting of newspaper executives in Chicago last week.

Mutter writes that he has an idea to solve the problem discussed at the confab, how to monetize online content. His proposal, in partnership with fellow CEO type Ridgely Evers, is called ViewPass.

“ViewPass would consist of a simple, one-time registration system that would remember users as they moved among participating websites,” Mutter writes. “It would build a profile of individual users from demographic information supplied by them, as well as by tracking the content they viewed as they moved from site to site.

“Like many of the several monetization systems coming to market, ViewPass would support payments for individual articles, subscriptions and bundles of content.”

In other words, you register once, and that allows you to seamlessly pay for content in various package sizes, while the content providers collect information about you and your reading habits, which allows advertisers to better market to you.

Mutter again: “The system’s greatest value would be the data it assembled on each individual consumer, because the data would enable publishers to sell their advertising inventory at premium rates to advertisers seeking to target their messages to the most likely consumers.”

This is a great idea, except it’s exactly backwards and totally wrong.

Let me get this straight: I, faithful reader, am supposed to pay money for content I now get for free, and I have to let the publications harvest personal information so they can market to me?

Do I look stupid?

That personal information is an asset of mine that I am sometimes willing to sell, but not always. It is a thing that has value. Mutter says so himself: “The system’s greatest value would be the data it assembled on each individual consumer.”

If a publication thinks it would benefit from having that thing of value, it should make me an offer. I’m open for business.

The grocery store gives me discounts and coupons in exchange for information about my buying patterns so it can market effectively to me. It seems like a square deal, so I take it. I’m not saying my information’s worth millions. But it’s worth a little sumpn-sumpn. I’m certainly not going to pay you to take it from me.

I’m sure I’m not alone in this: When I have to register to read something, even if it’s otherwise free, I usually decline. It’s just not worth the effort. Never mind cash money, that effort alone is already a payment I’m not willing to make. Rare is the information I can’t get elsewhere without having to jump through some hoop.

And if I really can’t get it elsewhere and have to register, I always lie. Why? Because I don’t want to give away something, true information about myself, that I can sell, to an organization that I thought was going to provide me a service, but has now turned into a pain in my ass.

So the advertiser that gets my information from the publication that harvested it by making me register gets bad information and wastes its money by trying to sell me something that might be interesting to a 22-year-old who lives in Arizona.

But otherwise, yeah, great idea. I’m sure people will be lining up to go through the chore of registering. I’m sure the masses will be clamoring to give away personal information that other businesses pay them for, panting at the chance to pay for previously free content that they can get elsewhere pretty easily.

Thank goodness, journalism is saved.

Newspapers: Shut up and charge already

June 6th, 2009

“I’m all for an antitrust exemption for newspapers so they can all get together and charge. And get their demise over with.”

I tweeted that the other day. Beau Dure of USA Today, who always asks good questions, wondered, via Facebook, “Did a newspaper delivery person knock over your mailbox or something?”

Are you kidding? The delivery person is one of the few people in the newspaper business who actually delivers something of value — a hunk of birdcage liner! Hey that’s pretty good. Only took me a week to think of it.

It’s just that I’m sick of all these panel discussions and secret meetings and statements of purpose about how newspapers are going to get readers to pay for their basic content online, and/or save the print product. It’s like this endless debate about a question that’s been settled. The answer: They’re not. Can we please move on?

Here’s the editor of the Wall Street Journal — which, unlike almost every other newspaper in the country, has content specialized and distinctive enough that people will pay to read it online — complaining about aggregators, especially Google.

“It’s certainly true that readers have been socialised — wrongly I believe — that much content should be free,” the Australian quotes Robert Thomson saying. He’s Australian too so he talks with Brit spelling. “And there is no doubt that’s in the interest of aggregators like Google who have profited from that mistaken perception. And they have little incentive to recognise the value they are trading on that’s created by others.”

Thomson says readers who click to a newspaper story from Google News think they’re reading Google News: “Google encourages promiscuity — and shamelessly so — and therefore a significant proportion of their users don’t necessarily associate that content with the creator. Therefore revenue that should be associated with the creator is not garnered.”

It sounds ridiculous to me, but when I tweeted about that, several online acquaintances, including Beau, said they’ve seen that phenomenon at work. So OK, I believe it. It happens.

But do those people matter? If you don’t even pay attention to whether you’re reading something on a newspaper’s Web site or on Google News, you’re not likely to become a paying customer of either. I don’t pay enough attention to “American Idol” to know which one of the recent finalists is Kris Allen and which one is Adam Lambert, so I’m not likely to buy either one’s next record. I don’t matter to them. I’m not the customer.

If that’s the future business model for newspapers — to get the people who are too dumb or inattentive to even know what they’re reading to pay for it — well, now you know why I’m ready for them to figure out that this matter has been settled. It’s like listening to someone who talks painfully slowly explaining something you already know.

I don’t know how slowly Thomson talks, but here’s some more from the Australian article:

“Thomson argued aggregators ‘need to be honest in their role as deliverers of other people’s content.’ And as those sites were exploiting the value of mainstream media content, ‘we have to be at least as clever as they are in understanding the value of our own content.’”

Exactly! He and others in our racket act like it’s some kind of vexing mystery, figuring out the value of something, in this case content. But it couldn’t be simpler: Put a price on it. That’s how you “understand the value” of your hooptie when you offer it for sale on Craigslist, right? If you ask for too much, nobody calls.

So, I wish newspapers would quit talking about this stuff and just start charging. They’ll quickly “understand the value” of their content, which, with rare exceptions like the Wall Street Journal, is something very much like zero, and then get to the real business at hand, which isn’t figuring out how to get people to pay for newspaper Web content, it’s how news organizations can generate enough revenue to do the important work they need to do.

Solutions to that problem almost certainly exist. The sooner the industry quits working over questions that have already been answered, the sooner we’ll find them.

1904 blog post: Future of transportation

May 25th, 2009

The following blog post, dated May 25, 1904, was found on a vintage MacBook unearthed during a house renovation in Chicago.

Gentlemen,

Mr. Danville has been singing the praises of his new motor car to all who will listen, and conveying friends and neighbors through the streets on joy rides during recent pleasant weekends. I have taken such a journey myself and enjoyed it, so I trust no one encountering these words would think me a foe of progress.

But these automobiles are a grave threat to the American way of life and commerce. We must put the brakes, if you will, on this burgeoning phenomenon before it’s too late.

A pair of goggles, a set of gloves, and the turn of a crank make any man an engineer, a brakeman and a conductor rolled into one. Only there’s no need for a conductor because the ride is free. And therein lies the problem.

Flitting about the streets of town in a motor car is well and good. As mentioned, I enjoy it myself. But as cars grow more robust and better able to make intercity trips, a threat arises to the railroads, the backbone of our democracy. If you can take a car without paying a fare, why would you ever board a train?

Perhaps we take for granted the hard work the railroads do, but we shall miss them when they’ve disappeared, murdered at the hands of our fascination with our new toys, courtesy of Messrs. Olds, Ford et al. When the trains are gone who will do the dirty work of carrying the mails? The day I run into a Sunday driver delivering a sack of letters will be the day I’m confident that motor cars will contribute something positive to American life.

Until then, who will perform the needed drudgery of hauling freight or moving troops? Automobiles? The idea is laughable. Inconceivable.

The engineers and brakemen, mechanics and firemen of the railroads are highly trained professionals who perform services vital to our country’s existence. Their jobs are imperiled by the free ride of the motor car, which allows any nut with a scarf to man the throttle.

Thus is endangered our industry, our security, our very society. If motorcars are allowed to overtake the railroads, the United States of America will be a bit player on the world stage in the 20th century.

Morley Safer attacks the vast blog wasteland

May 24th, 2009

Morley Safer made note of the newspaper crisis and took a swipe at the blogosphere this week as he accepted an award at Quinnipiac University in Connecticut.

Receiving the Fred Friendly First Amendment Award, named after the TV news pioneer, Safer said broadcasters get stories from newspapers and can’t replace the reporting the best of them do, according to the university’s account of the evening.

Then, Quinnipiac’s press release says, Safer added, “The blogosphere is no alternative, crammed as it is with the ravings and manipulations of every nut with a keyboard. Good journalism is structured and structure means responsibility.”

Morley Safer could have spent the last 45 years dining out on his landmark reporting from Vietnam, but he didn’t. He’s a giant in the field and, like most people in our business, I’m not fit to carry his bags.

But he’s wrong about this one.

And I’m going to give him a pass on the really ridiculous thing he’s quoted as saying: “I would trust citizen journalism as much as I would trust citizen surgery.” Let’s just assume that quip was just Safer being glib for the crowd, tossing off a clever line. Let’s credit him with not really equating the skills and training journalism requires with those needed to perform surgery. He must not think citizens can’t do journalism or that journalists aren’t citizens, right?

But the blogosphere is absolutely an alternative to newspapers. Or at least it can be. Or at least I think it can be. I only think so rather than knowing so because I don’t know what the blogosphere is, and I’m guessing Safer doesn’t either.

I count 73 blogs at the New York Times, for example. The guy who writes this one just won a Nobel Prize and was a finalist for a Pulitzer, neither of which they just hand out to random bloggers. Is Paul Krugman part of the “blogosphere” that’s “no alternative” to print newspapers?

A blog is a format. That’s all it is. It’s a way to organize words. The words themselves can be brilliant shining diamonds or they can be a load of cow patties. There’s no reason why the universe of online writers can’t perform the same functions the universe of newspaper writers has.

It’s simply a matter of someone coming up with a business model that works. I believe some people are going to do that. I also believe those people aren’t going to be journalists, they’re going to be business people. Which is why it’s funny that everybody’s having all these panel discussions about what the future of journalism is going to be and filling the panel with journalists.

We don’t know. We just do our thing. Other people figure out how to make a business out of it. A journalist didn’t invent the linotype machine, you know. Or the TV camera, for that matter.

“Good journalism is structured and structure means responsibility,” Safer said. I’m not sure what he meant by that. I would guess he’s talking about the structure of editorial oversight at newspapers, the editors who vet reporters and help shape their beats and their copy.

Again, there’s no reason that couldn’t happen at online-only publications. It happens now. But even if we’re talking about the blogosphere as Safer envisions it — you will now picture a basement and a lone figure in his underwear, typing — there is responsibility.

The bloggers who write well, tell the truth and have important things to say find an audience, and a large, engaged, intelligent readership is a better and tougher editor than the best, toughest editor who ever edited.

Sure, the Internet turns everybody into a publisher and that makes us all subject to “the ravings and manipulations of every nut with a keyboard,” in Safer’s words.

It’s called freedom of speech. Safer might want to take a gander at that First Amendment the award he just picked up was named after. It gets a mention. Safer’s a standard-bearer for a profession that champions freedom of speech. It’s strange to see it bother him so when other people get to use it.

“Freedom of the press is limited to those who own one,” goes A.J. Liebling’s famous quote. That’s no longer true. That’s a good thing.

The blogosphere is no more tainted by the ravings and manipulations of every nut with a keyboard than public speaking is tainted by the ravings and manipulations of every wingnut with a loud voice. We don’t discount what Martin Luther King Jr. said just because some dude got in front of a microphone in Connecticut one day and said journalists are like surgeons.

The public square has given us all manner of crackpots for hundreds of years. It also gave us Lincoln.

Newport Daily News strategy: Extort customers

May 21st, 2009

The Newport Daily News, in Rhode Island, made some daily news outside of Newport this week by announcing that it was putting its Web site behind a pay wall.

That’s a link to a story about it on WRNI radio’s Web site. The actual editorial announcing the new policy is, well, behind the pay wall. Cost you five bucks to read it.

“It’s pretty exciting to be ahead of the curve on this,” assistant publisher William F. Lucey III is quoted saying in the piece. At first blush that might sound odd because it’s hardly a new idea for a newspaper to charge for Web content. But the Newport Daily News really is exploring a new business model for this grand profession.

The newspaper as protection racket.

If you live in Newport and you want to get the paper delivered, it’s $145 for the year. If you want the paper and the Web site, which has been redesigned and now includes the entire print edition in a format that mimics print, it’s $245.

OK, fair enough. Added value. You pay more for two things than for one. Wouldn’t be interesting to me as a customer but good luck, all the best.

But if you want to read the Web site without getting the print edition, it’s $345 for the year.

“You’ve got a real nice house there,” the Newport Daily News is saying to its subscribers. “I’d hate to see it littered up with paper every day. Know what I’m saying? A hundred bucks a year will keep your front yard niiiiiice and tidy. Get me?”

And they say newspapers are doomed. I have seen the future of the newspaper business. It’s extortion.

The top-heaviest league of all time

May 19th, 2009

A reader named Jack wondered if the 1954 American League, the year of my Near-miss league New York Yankees team, was the most top-heavy league year of all time.

“Indians won 111, Yankees 103 and the White Sox 94 … the same total as their ‘59 pennant winners but 17 behind in ‘54. Then it was about a 25-game drop to the other five,” he wrote.

Exactly 25 games, in fact, to the 69-win Boston Red Sox, who finished 42 games out.

I responded that it was a good question, and if I were ever laid up with a broken leg or something I’d research it. Well, I overestimated how difficult it would be to research that question, which means I underestimated the usefulness of Baseball-Reference.com, which at this point in history there’s no excuse for doing.

So I looked into it. Now, I don’t know how to define the most top-heavy league, but let’s use Jack’s rough definition, the best combined record of the top three teams. The ‘54 Indians, Yankees and White Sox combined to go 308-154, which for the mathematically sharp-eyed among you is easy to spot as a .667 winning percentage.

According to my research — a word about the research: I was sober and reasonably careful, but let’s not go betting the house on the results, OK? — those 308 wins were the most by any three teams in one league in one year between 1901 and 1968, which covers the so-called modern period before the advent of divisions. Even when the schedule expanded from 154 games to 162, in 1961 in the American League and ‘62 in the National, no three teams ever combined to win 308 games.

Dividing the league into divisions, which happened in 1969, presented a different enough picture that I didn’t include that period in this survey. I mean, if one team in each of the West, Central and East combined to win 315 games, it wouldn’t feel like a top-heavy league. It would just feel like a series of one-sided division races.

But while 308 wins was the most by any trio, by winning percentage, the 1954 A.L. was only the third most top-heavy league in the period. The most top-heavy by that reckoning was the 1909 National League. The top three teams that year were Pittsburgh, with 110 wins, the Cubs with 104 and the New York Giants with 92. That’s only 306 wins, but for some reason the league schedule was only 153 games that year, not 154. And the Pirates had a rained out game they never made up. So the overall record of those three teams was 306-152, a winning percentage of .668.

The drop from the third-place Giants to the fourth-place Cincinnati Reds was only 15 games. The lopsidedness wasn’t spread as evenly as it would be in the 1954 A.L. The bottom three teams, Brooklyn, St. Louis and Boston, lost 98, 98 and 108 games respectively.

The top three in the N.L. in 1906 also had a better combined winning percentage than the ‘54 A.L.’s top three — barely. But that’s a little misleading — a little like saying that King Kelly and I are the highest-scoring pair of guys named King in history with a combined 1,357 runs.

There was nothing special about the second- and third-place teams that year. The Giants won 96 games and the Pirates 93. But the Cubs were the winningest regular-season team ever, going an astounding 116-36, the only major league team to ever win three-fourths of its games. They won the league by 20 games — over a team that won 96.

Anyway, the combined 305 wins in, again, a 153-game schedule, with both the Cubs and Giants having one unplayed game, meant an overall record of 305-152, a winning percentage of .667. But that was better than 1954, because it was .6673, while the ‘54 A.L. teams combined to go .6666.

So, by this measure anyway, the combined winning percentage of the top three teams, the 1954 American League was the third most top-heavy league in history, behind only the 1909 and 1906 National League. It was certainly the most top-heavy that anyone now living can remember. But if you measured it a different way — say, the distance between third place and fourth — you’d get a different answer.

By the way, the best third-place team I found in my little survey — and it only might be the best I noticed, not the actual best — was the 1962 Reds, who won 98 games but trailed both the Giants and Dodgers. They both won 101, then the Giants won two of three in a playoff.

Meanwhile, my ‘54 Yankees just lost two out of three to the ‘25 Washington Senators. We’re 7-5, one game behind the 2008 Red Sox. Next up, three at the 1977 Kansas City Royals, then back home to the Bronx for a four-game weekend set — we’re up to the last weekend of April — against the 2007 Cleveland Indians.

1954 New York Yankees, owned by me

May 17th, 2009

So I’m playing in this celebrity baseball simulation league, a third simulation team for me, though it doesn’t take up as much time as my two Scoresheet teams, which don’t take up as much time as the wife thinks they do.

And clearly the definition of celebrity is being stretched here.

I was invited by Jonah Keri to play in the Seamheads Near Miss League, which uses Out of the Park Baseball to simulate a season for a circuit made up of good teams that did not win the World Series. I chose the 1954 New York Yankees, ignoring my distaste for all things Yankee partly because I misunderstood the initial description, thinking the league would be made up only of second-place teams, and second-place teams don’t come any better than the ‘54 Yanks, who went 103-51.

The 1993 San Francisco Giants went 103-59, but I witnessed that. I figured the ‘54 Yankees would be a little more interesting and educational for me. I also just finished reading Allen Barra’s Yogi Berra bio, which of course covered 1954.

The league is run by Mike Lynch of Seamheads.com, whose first celebrity league was the Seamheads Historical League, in which owners built a team using all of the players who ever played for a franchise. Joe Posnanski’s Cleveland Indians won it, winning the World Series over the Boston Red Sox when Tris Speaker threw out Reggie Smith trying to go from first to third on a single by Jimmie Foxx.

I’m pretty sure that precise play never happened in real life.

Here’s the owner’s directory so you can see the other big celebs involved.

I don’t really understand Out of the Park Baseball, though it looks pretty cool and if I had a spare few hours every night I could see really getting involved with it. What I did was set my lineups and pitching rotation and send them to Lynch, with a few very broad strategy instructions — no one runs but Mantle, no one bunts but Rizzuto — and sat back to wait for the results.

Filling out a lineup card for the 1954 Yankees isn’t too difficult. There aren’t that many choices. Berra’s going to catch, you know? This league isn’t using playing-time constraints, so I get a break there and I get to use Bill Skowron as my regular first baseman. In real life Skowron, a rookie that year, platooned with Joe Collins, starting 56 games at first while Collins started 75. But Collins hit .271/.365/.446 in 398 plate appearances while Skowron hit .340/.392/.577 in 237 PAs. The Moose it is.

Also, we’re using the designated hitter rule in the American League, so while in real life Casey Stengel used Hank Bauer, Gene Woodling and Irv Noren as a three-way platoon in left and right field, I get to use all three. Though in another playing-time trick, I’ve got the left-handed Noren sitting against lefties, replaced by … the left-handed Enos Slaughter!

We’ll see how that goes, but in real life Slaughter, who played in 69 games that year at the age of 38, had a crazy reverse platoon split, putting up a .700 OPS against righties and an .814 against lefties.

How it’s going so far is the Yankees are 6-3, on a five-game winning streak and tied for first in the A.L. East with Bill Simmons’ 2008 Boston Red Sox. Doesn’t seem like a fair fight to me. Bill’s guys are young and fit, plus David Ortiz, and mine are in their 80s, or dead.

Also in the division: Milo Kaminsky’s 1969 Baltimore Orioles, Jack Perconte’s 2007 Cleveland Indians, Gary Gillette’s 1961 Detroit Tigers, Jason Bova’s 1985 Toronto Blue Jays and Joe Dimino’s 1925 Washington Senators.

The Yanks got off to a rough start, losing two in a row before salvaging the third game against Joe Hamrahi and Craig Brown’s 1977 Kansas City Royals. Then they got pounded by the Senators 11-1 to fall to 1-3 before Eddie Lopat threw a shutout to launch New York on its winning streak, two wins over the Senators and a three-game road sweep over Perconte’s ‘07 Indians.

Take that, former big-leaguer, who by the way has been blogging entertainingly at Seamheads about his career.

Next up, we go to Washington, Whitey Ford, still looking for his first win, against Tom Zachary in the opener.

Using Skowron over Collins is really paying off so far. Skowron’s 7-for-31 with no extra-base hits and a .520 OPS. Collins is 6-for-14 with a triple and a 1.071 OPS. Small sample size, but there might be some good reason why playing Skowron over Collins won’t work. Slaughter, by the way, is 4-for-15.

According to Baseball Almanac, my highest-paid player is Mickey Mantle, who made $21,000 that year. In today’s money, that’s $166,470. It’s good to be an owner.