King Kaufman

Beau Dure, excellent USA Today soccer and mixed martial arts writer and longtime virtual friend of this typist, made some good points in a comment about my recent post Newspapers’ fatal error, which talked about the industry’s longtime failure to understand and engage with the Internet.

And which wasn’t that recent. It’s been a busy week.

“The papers that ‘got it’ fared no better than those that didn’t,” Beau wrote, citing the Raleigh News & Observer, which practically invented online news with Nando.net and which recently offered buyouts to every employee. “Papers who started blogging and trying to open up reader input in 2003 rather than 2006 aren’t in any better shape.”

He goes on to say, “We could place plenty of blame on the ad side but (A) it’s only with the bias of 20/20 hindsight that we could pin that on the editorial side and (B) I’m not sure papers could’ve invented Craigslist, anyway.”

That echoes a comment by another virtual friend, TVerik, a frequent poster at the Baseball Primer Newsblog, where the piece was linked to.

He says my assertion that “there’s no reason that a newspaper couldn’t have conceived of Craigslist misses the point. The reason for the breakaway success of CL is that it’s completely free. An up-and-coming newspaper man would have been laughed out of the executive offices had he suggested a virtually revenue-free way to destroy a major revenue source for the newspaper business.”

So, some replies.

First of all, papers that started blogging in 2003 were about eight years late to the game, and were simply tacking blogs on top of their print-newspaper-on-the-Web model.

Just because Nando.net, which really was great in its day, didn’t make it doesn’t mean nobody could have made it. One valiant effort that ultimately failed does not mean that the entire industry would have failed had it turned its considerable brainpower to trying to figure out a model for this new medium.

Part of Nando.net’s business, as I understand the history, was being an Internet service provider. That arm of it was later sold off.

I don’t know enough about the ISP business — I figure “nothing” is not enough — to really say this, but it seems to me that was the business for newspapers to get into. Everyone who complains about readers who are unwilling to pay for content on the Web is missing the point that readers are paying for content on the Web. We pay our ISPs.

Newspapers and other Web sites — like this one — might be giving away content, but we’re not giving it to readers. We’re giving it to ISPs.

As a reader, I’m not getting the newspaper and everything else I read for free. I pay for my Internet service every month. Like a lot of people I read a lot on the Web while I’m at work — though it should be noted, especially by my bosses, that that’s part of my job and I never, ever read a single word on the clock that isn’t work related. So I don’t pay for what I read at work, but my company does. Someone does.

Newspaper publishers are whining to the Senate and anywhere else someone will listen about how the Internet hasn’t provided and can’t provide a sustainable business model for journalism. But it has. ISPs are happily selling Internet access to those of us who want to see what’s on the Web, as well as get our e-mail and instant messages and share pirated movies.

The newspapers are mostly giving away their journalism — to the ISPs — and that seems like an issue between the newspapers and the ISPs, not between the newspapers and us.

But the newspapers have pretty much always given away the journalism. Back when you paid a quarter for your daily paper, you were buying the thing, the hunk of paper with ink marks on it, maybe a rubber band. You’re still buying the thing now, the Internet service.

The newspapers got boxed out of the thing-selling business is what happened. Tough break, but maybe they should have been thinking about how to use this new medium rather than spending years attacking it as nothing more than a lair for pedophiles and basement-dwelling freaks.

I don’t think it’s “20/20 hindsight” to place blame on the editorial side. The point of the piece was that I saw it coming, and I was a nobody with almost no experience. I agree the failure is probably just as great on the ad side. I just didn’t see it firsthand, so I don’t have much to say about it.

To answer TVErik, papers wouldn’t necessarily have invented Craigslist, sure. Craigslist is a nonprofit. Why would papers invent something that makes no money to replace something that does? But newspapers could have invented something. If they’d come up with a version of classified advertising that wasn’t free but was significantly cheaper and better than the old print model, there might not have been the demand that led to Craigslist being invented.

Then again, Craigslist might have happened anyway. I don’t know. We’ll never know what would have happened in the last 15 years if newspapers had been smart, will we?

If we wanted to take the bus across town this afternoon, and the bus company said, “We can get you across town, but it’d work out a lot better for us if we did it a week from Thursday,” wouldn’t we be demanding a new bus company?

David Leonhardt’s fantastic interview with President Obama appears in today’s New York Times Magazine. Leonhardt writes that he interviewed Obama on April 14 after the president gave his speech on the economy at Georgetown University. To help readers better picture what day that was, Leonhardt notes it was the day White House dog Bo was introduced.

The magazine article is, Leonhardt writes, “a lightly edited transcript of that interview.” So unless Leonhardt edits by hammer and chisel, the entire reason for the three-week delay is the lead time for the magazine.

Why are we, the great unwashed readership, mourning the passing of this model?

Obviously the Times decided to run the piece in the Magazine because the Mag is prestigious and the advertising in it is lucrative. From the Times’ perspective, a major interview with the president is a natural for the Magazine.

But how does that do any good for us, the teeming, mouth-breathing masses? “We now present,” the Times is saying, “an interview with the president of the United States about the issues of the day that we could have presented three weeks ago, but that just didn’t work so well for us.”

Well, thanks for the interview, New York Times. It’s really, really good. We knuckle-draggers out here who don’t care about the indispensable role of newspapers in the functioning of our democracy would have liked seeing it three weeks ago.

This is the kind of thing that might partially explain those falling readership numbers, don’t you think, Times?

Repurposed from Facebook status updates!

I’ve been telling this story a lot lately.

It was July 1989 and I was on my first night on the San Francisco Examiner night copydesk, my first real professional job.

The gig was to look in the “In basket” — a computer file named for an actual basket that used to sit on the copydesk when everything was done on paper — for stories with my name on them, copy edit them, write the headlines and captions, then move them into the cleverly named “Out basket.” The copy ebbed and flowed with deadlines, so there was some down time.

I filled it by exploring on the computer. I could read the Associated Press wire and, if I recall, United Press International was still around. There was the Scripps-Howard wire and the Knight-Ridder wire and the Hearst wire. I was reading news and feature stories from all over the country and the world, full-length stories for every baseball game in the major leagues, columnists from the New York Times, Chicago Tribune, Miami Herald, Dallas Morning News and so on.

Behind me three machines were spitting out several photos a minute, each, from around the globe. Guerrillas in Afghanistan, kids at Coney Island, President Bush at a Cabinet meeting, a play at second base in Milwaukee. For every picture that appeared in the paper, there must have been a thousand that didn’t.

I thought: “Wow. Why can’t I get all this at home?”

I’m not going to lie here. I didn’t envision the Internet. I didn’t see the Web coming. I’m not kicking myself for not founding Yahoo or something.

But I could see that something was coming. I didn’t know exactly how this stuff worked, how those pictures got from Afghanistan to the machine behind me or the Mike Royko column got from Chicago to the green type on my black computer screen.

But I was vaguely aware they came over phone lines of some sort. I had just learned about e-mail that summer while writing a story for the East Bay Express about Chinese students at Berkeley who were using every method at their disposal — including this e-mail doohickey that someone patiently explained to me, several times — to get news about the Tiananmen Square protests in to China, where those stories were being censored.

And I was conscious of the speed of innovation. Just since adolescence, for example, I’d seen calculators, microwave ovens and VCRs go from practically nonexistent to monstrous novelties to much smaller everyday items. I’d seen computers go from room-sized things that technicians ran to desktop items high school kids typed papers and played games on.

There was a computer on my desk in my apartment that wasn’t that different in size to the one at work, only it wasn’t hooked up to a mainframe that was in turn connected to the rest of the world. But I knew that in the future — and I knew it wasn’t the distant future — I’d be able to sit at home, in front of my own computer, and do what I was doing at work. Read the wires, read newspaper stories from all over the world.

I spent a lot of time talking to friends — I was fresh out of J-school, so I had friends willing to talk about such things — about how in a few years we wouldn’t be stuck with our small group of local beat writers and columnists and movie critics. We’d be able to read anyone we wanted!

Here’s something I didn’t think, though, while I was busy not envisioning the Internet. I didn’t think: Newspapers are doomed!

I figured each individual paper would be thrilled at the chance to reach readers outside its delivery area. The Examiner and Chronicle were already trucking papers as far as they could go by morning, rushing to get them to Reno and Fresno and Chico and maybe even farther than that. Why wouldn’t they jump at the chance to get the product to people in Seattle and Philadelphia and Mexico City?

In other words, I assumed newspapers would adjust, adapt. Most of the country’s major papers, including the Examiner, were more than a century old. I figured they’d rolled with a few massive changes over the years. I was sitting at a computer, not a typewriter. The paper was pasted up and photographed — already becoming an antiquated method by 1989, though I didn’t know that — not set on Linotype machines as it had been a few years before. It seemed to me that newspapers were OK with technology and change.

If I had known about the Internet, I would have thought, “Who is better positioned to take advantage of a new text-based information medium than newspapers? We have a giant roomful of people who report, write and edit.”

It was my first night on the job. I hadn’t yet learned how hidebound, how slow, how downright stupid newspaper management could be.

The Web came along as a medium to be reckoned with about five years later. As an industry, newspapers failed to see it as an opportunity and instead treated it, almost unanimously, as a threat, something to be fought and vanquished. It was a mistake the industry made not for weeks or months, but for years. It was the newspaper industry’s fatal error. The way the kids say it now: its epic fail.

My old boss at the Examiner, Phil Bronstein, has been marketing himself as this sage statesman of journalism now that he’s no longer piloting the Chronicle. A few weeks ago, writing on his SFGate.com blog about newspapers in general, he said the industry had been “marched to the gallows by an uncaring and unappreciative public, sentenced by shifting technological and cultural habits and a few bonehead moves of [our] own.”

Oh, brother. Marched to the gallows by an uncaring and unappreciative public? More like reluctantly left behind by a public that had been ignored for more than a decade as it screamed, “This is how we want information delivered to us! Not the way you’re doing it! This other way! Look! Over here! We’re over here now! Hey!”

A few bonehead moves? How about a consistent, industry-wide pattern of ignorance and fear that produced what might as well have been a coordinated smear campaign. Almost every story about the Internet in the mid-’90s was about how it was awash in pedophiles and other predators.

And maybe I’m getting a little Psych 101 here, but what the newspaper was really afraid of wasn’t so much the Internet as a technological thing, it was the way it brought the readership closer. Oh, man: Not the readers!

Here’s Bronstein again, telling the Washington Post’s Howard Kurtz that “the public was seen as kind of messy and icky and not something you needed to get involved with.” Note the third-person, passive-voice construction there, as though this were some sort of natural occurrence, not a colossal blunder by Bronstein and almost everyone in similar jobs.

The crops were destroyed by drought. The public was seen as kind of messy.

Scott Rosenberg, who also worked at the Examiner, recently told me that he wanted to put his e-mail address on his newspaper stories way back when, but Bronstein told him, “You can’t do that.” If he did, people would write him, and he’d have to respond. Egad!

I’m picking on Phil here, but I’ve heard and read enough stories from all over to know that he was simply representative, of the Examiner, of Hearst, of the entire industry.

You hear a lot about how eBay, Craigslist, Google and others killed newspapers. The Internet killed the classified business, a major bulwark of newspaper revenue, the story goes. But there’s no reason Craigslist, for example, couldn’t have been invented by a newspaper. No reason except newspapers’ years-long refusal to compete on this new playing field.

Instead they grudgingly shoveled the newspaper online. And I mean really, shoveled it. In the ’90s — a long time ago but still way too late in the game for this — on some newspaper Web sites you used to see print business in the stories online. “Please see Page 12, column 1,” it might say, right in the middle of a story, followed on the next line by “Continued from Page 1.” They were so contemptuous of the Web they didn’t even bother to have a copy person re-code the stories.

In the last few years most newspaper Web sites have added a few blogs and photo galleries and such, but they’re still essentially the newspaper, online.

Even the newspapers that have shut the print operation are still doing it. The Internet-only Seattle P-I is pretty much the Seattle P-I, just online. Didn’t the Seattle P-I get the message that what it was doing wasn’t working?

The crisis in newspapers, and especially the decision to move online only by individual newspapers, has been a perfect opportunity for them to reinvent themselves, to redefine what a newspaper is and how it performs its core mission of informing the public and acting as a watchdog on our institutions.

That’s something newspapers should have been doing all along, just as they had been doing, in much slower motion, for most of their history. A newspaper in 1990 was a very different animal than the same newspaper in, say, 1920 precisely because newspapers had changed and adapted with the times.

But when the change sped up, the newspaper industry responded by displaying an astonishing lack of imagination and creativity, instead lashing out at the Internet, warning readers to stay away from it, practically lighting torches. They’ve put the torches away by now, but the response is largely the same to this day, a dogged refusal to truly engage with the way their world now works.

I guess I should have seen it coming on that first night, when I peered into my computer and saw that they’d named the files “baskets.”

The latest newspaper figures from the Audit Bureau of Circulations are just jaw-dropping. Editor & Publisher reports that daily circulation for the six months ending March 31 was off 7 percent at 395 dailies, compared to the same period the year before.

But at some of the country’s most prominent papers, it’s much worse than that. The New York Post lost 20 percent — one in five people who was reading the Post a year ago is no longer reading it. Same goes for the Atlanta Journal-Constitution. The Miami Herald, Newark Star-Ledger and San Francisco Chronicle lost about 16 percent, or about one in six readers. The Houston Chronicle and New York Daily News about 14 percent. And on and on. Sunday numbers are similar.

The only news event in my lifetime that I can compare this to is the collapse of the Soviet Union in the late ’80s. I remember reading the stories coming out of Moscow in 1988 and ‘89 as the USSR dismantled itself and thinking, “I’m watching the end of something I never dreamed would end in my lifetime — and I’m not that old!”

I’m saying that again, though the not-that-old part is quite a bit less true.

It’s not quite the same with newspapers. They’re not going to disappear completely. But right before our eyes, they’re collapsing as a central institution in our culture. It’s as if streetlights or shoes or sliced bread went away. You just never thought you’d see it, did you? Life would go on without those things, but it would be different. Something would replace them. Maybe better, maybe not.

Because I’m excited about the possibilities of what might replace newspaper’s role, I know it seems like I’m happy to see them go, that I’m dancing on their grave. I’m not. I’m sorry to see them fail like this. I’m sad and worried about the many people, some of whom I know, who have lost their jobs and the many more who have an ax over their heads.

And I’m sorry to see the decline. For all the brave new worldness of my first online job in 1996, I missed working at the newspaper. I missed being in a big-city newsroom with seasoned newspaper people, the most senior of whom had hired on after returning from World War II. I missed being a part of something with direct ties, a straight historical line, to the 19th century. I missed helping to produce a product that I could see people using as I rode the bus home from my shift.

Still do.

That said, the utter failure rampant in newspapers couldn’t have happened to a more deserving industry. It didn’t have to happen, and it isn’t just happening because the Internet came along and changed everything. More on that next time.

A poster on the Baseball Primer Newsblog wondered if I’d dissed newspaper writers in my post “Newspaper crisis means MLB plays in secret.” I’d spoofed the idea that the shrinking of the ranks of beat writers due to newsroom layoffs and cutbacks was damaging coverage of major league baseball.

“There is value to the day in-day out reporting those beat writers perform, though,” wrote “Holliday in Alameda (jonathan).” He went on, “I mean I get his overall point, but I hope he’s not also trying to belittle what the newspapermen have been doing. Without those guys, we get no trade rumors, no injury details, etc. etc.”

I was not belittling what newspaper beat writers have done and continue to do. It’s honest work, done brilliantly by some, well by others and so on down the spectrum to hacktastically by a few.

But there’s a lot of redundancy. I’ve been in that pack, knowing I was writing essentially the same story a bunch of other writers were writing. It’s good to have myriad voices covering all sorts of things. The straight reporting — the gamer, in newspaper parlance — of the outcome of a baseball game is probably not one of them. The idea that the loss of some newspaper beat writers is having any real affect on overall baseball coverage this year, as the mlb.com piece I took off from posited, is silly.

But beyond that, the commenter is raising a point that I hear a lot in the various conversations about the future of journalism that have become a constant in my life lately: Without newspapers, reporting dies. The Internet is fine for commentary and analysis and snark and flame wars, but to get the raw material, there must be newspapers.

It’s not true. By a lot.

This point of view, reporting needs newspapers, presumes that newspapers have invested in long-term reporting, beats and investigations, out of charity, out of the goodness of their hearts, or at least out of altruism.

Newspapers aren’t altruistic. Newspaper people are, overwhelmingly so. But as an institution, a newspaper isn’t altruistic. It’s a business. If you don’t believe me, ask yourself why newspapers are chopping expensive reporters and beats and keeping the crossword puzzle. Shouldn’t they keep the important stuff to the bitter end?

What newspapers are doing when they’re pursuing those expensive Big Important Stories is polishing the brand. The Big Important Story might play an important part in the civil discourse, but it also brings prestige and power to the paper. Have you ever seen a newspaper fail to market its journalism awards or any effect it’s had on the world?

People mostly buy the paper for the ball scores and the crossword and the TV listings — or they did, anyway, when they bought papers. The prestigious stories don’t sell a lot of copies directly. The local team winning the Super Bowl does that. But there are secondary effects. The better the journalism, for example, the easier it is to attract and retain the best talent — who can help you sell more papers.

But forget all that. Let’s either assume the last four paragraphs are completely wrong or just imagine that newspapers do what they do out of pure, uncomplicated altruism. The local blat puts a reporter in the courthouse because, goshdarnit, it’s the right damn thing to do.

Why is it the right thing to do? Because our society has a need for watchdogs on its institutions, a need for information about itself. Newspapers didn’t create that need. They were invented to fill it. Circumstances have changed so that newspapers are no longer an effective way to fill that need. That hasn’t made the need go away.

So why wouldn’t somebody or something step in to fill it?

Imagine yourself walking around 200 years ago, when newspapers as we recognize them today were just coming into being. You’d probably notice the smell first. You’d be walking around in what by our standards would be a brutish, unsanitary, segregated, uneducated, technologically backward place.

Those people figured out how to get the news to each other! And we, with all our education, worldliness, technology and education, with the lessons of the last 200 years, with the ideas of both men and women, of people of every color and religion from all over the world, not just white men from Europe and the United States — we can’t figure out the same thing?

Newspapers have been struggling for the blink of an eye — a few years, not even a decade. And because nobody has figured out in that millisecond how to make money online from reporting, that’s it? Democracy is doomed? Reporting is dead?

It’s patently absurd. There are better arguments for the earth being flat.

Terrible news on the death of newspapers front. A USA Today report the other day told the story in its headline. Shrinking newsrooms put squeeze on MLB coverage.

Reporter Mel Antonen notes that membership in the Baseball Writers Association of America is off by 65 writers this year, reflective of newsroom layoffs and newspapers ceasing or sharing beat coverage. The Dallas Morning News and Fort Worth Star-Telegram, for example, share beat writers covering the Texas Rangers.

Those papers have always been competitors, but now they’ve united against a common enemy: their obsolescence.

Antonen paraphrases Los Angeles Dodgers exec Josh Rawitch noting the drop in newspaper reporters covering teams. A dozen or so traveled with the Dodgers in the early ’90s, compared to just two this season, plus the mlb.com beat writer.

I wonder how long MLB and most of its teams will keep using the “press box space” excuse when denying credentials to online writers.

Rawitch also points out that the loss of newspaper writers affects radio and TV stations that, in Antonen’s words, “need fodder from newspaper accounts of the games and notes.”

This of course is a microcosm of the larger crisis in journalism. Without newspapers, there simply isn’t enough raw information. I mean, I’m really having trouble following this baseball season so far, aren’t you? There just isn’t enough information out there. Never mind radio and TV stations. Won’t somebody please think of the bloggers?

My first thought when I saw Rawitch’s I.D. as a Dodgers exec was “I was just wondering whether they were still in the league.” With so many newspaper reporters dropping off the beat, it’s like baseball’s being played in secret.

What are we all going to do with only three beat reporters writing that Shlabotnik scored from second on Casey’s single, instead of 12? How can we really understand the game, I mean really get to the bottom of it, if Shlabotnik’s postgame quote — “I saw Casey hit it and I just ran” — is only scribbled in three notebooks, not a dozen?

The BBWAA lost a net 65 writers this year, Antonen reports, even after its forward-thinking decision to allow 22 Interthingy typists in. You can see for yourself how the BBWAA has its finger on the pulse of the modern world by Googling it.

Search baseball writers association of america and the organization’s home page does not appear in the first 100 results. Most people use Google’s default configuration of 10 results per page, and it’s common knowledge in the SEO world — you can Google that, BBWAA people — that hardly anybody looks beyond Page 1 of their results. The BBWAA home page would be absent from the first 10 pages.

There are three matches for pages on the BBWAA site among the first 100, including the second and third result, a press release about the 2009 Hall of Fame vote and the organization’s awards page.

It’s pretty much the same story if you search for BBWAA.

I’m sparing you the links to those pages because they include the eye-assaulting bright green background that until recently all BBWAA pages sported. Note to BBWAA: Maybe you’re losing members because you’ve blinded the ones who’ve checked your site?

The home page has recently been redesigned with a vision-preserving white background, so it’s safe to say: Here it is.

Now: Weren’t the Yankees and Mets supposed to open new stadiums this year? Has anybody heard anything? These really are dark times.